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University Computing

    Mailing address:
    University Computing
    208 Tucker Hall
    Lexington, VA 24450
    Phone: (540) 458-8840

  • Directions

Whom do I call?

  • A list of people in University Computing who can help with various technology issues.

Mission statement

Providing innovative leadership and excellent support to empower the University community in the successful use of information technology

Administrative structure

 

Four important groups at University Computing are:

  • Enterprise Applications
    • David Saacke, Director of Enterprise Applications (dsaacke@wlu.edu, x8848)
    • The Enterprise Applications group maintains the University's student, employee, business, alumni, and development data bases and the tools for using them.

  • Instructional Technology Group
    • John Blackburn (blackburnj@wlu.edu, x8651)
    • In order to enhance teaching and learning at Washington and Lee, the Instructional Technology Group (ITG) will provide leadership and coordination for the development, promotion, and support of instructional technologies.

  • Networking and Systems Administration
    • The Network and Systems Group maintains and administers the University's high-speed internal network, shared computing servers, and links to the global Internet.
    • In addition, the group provides a centralized repair and maintenance facility for University-owned computers and other electronic equipment, supports the campus telecommunications and network infrastructure and assists faculty and staff in working with instructional and business-related technologies.

  • Technology Integration Group
    • Ruth Floyd (floydr@wlu.edu, x8847)
    • Members of the Technology Integration Group provide personal computing and network connectivity support for the users of technology in specific W&L departments, schools or groups. The Technology Integration Group includes the HelpDesk (John White, director) and the Student Computing Coordinator (Earl Edwards). The HelpDesk provides the first line of response for students, faculty and staff with computer-related questions and problems.

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All contents © University Computing, Washington and Lee University
This page was updated on Wednesday, 26-Mar-2008 15:02:21 EDT