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GroupWise Address Book & Name Completion Search Order
When you begin typing a name in the To, CC, or BC boxes of an item you are creating, Name Completion tries to complete the name for you. It searches the address books in the order you specify in the Name Completion Search Order dialog box for entries that match what you are typing.
The GroupWise Frequent Contacts address book tends to cause problems when it is in the name completion search order. If an address is incorrectly entered in the Frequent Contacts address book, the incorrect address will be used, even if the correct version is in another address book searched later in the Name Completion Search Order. Also, if an outdated e-mail address or distribution list ("group") is in the Frequent Contacts Address Book, that address or list will be one selected by the system.
In GroupWise 7 Service Pack 1, by default, Frequent Contacts is the first address book searched.
University Computing recommends that all users remove Frequent Contacts from the name completion search order to avoid problems. Here is how:
- In the Tools menu select "Address Book"
- In the File menu of the Address Book select "Name Completion Search Order ..."
- Remove the "Frequent Contacts" from the selected address books field.
- Add your personalized address book to this field.
- Click OK
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